About Me

Hi, I’m Kevin, a Product Designer in Boston, MA. Over the past seven years I've launched and scaled web and mobile products for startups and enterprise companies, including Pivotal Labs, Hudl, the US Air Force, and Partners Healthcare.

Skills

Facilitating user interviews
Defining user personas and user journeys
Creating and validating prototypes
UI & interaction design
Usability testing
CSS, SASS, Javascript, Ruby on Rails

Tools

UI: Sketch / Figma / Adobe Creative Suite
Prototyping: Invision / Framer.js
Version control: Git / Abstract
Project management: JIRA / Pivotal Tracker / Trello
Spec: Zeplin
Quantitative data: Google Analytics, Appsee

Case Studies

For more examples of recent case studies, please reach me at kevinjhc@gmail.com.

Hudl Messaging

I led the design for Hudl Messaging, which facilitates communication between coaches and athletes.

Design Details: Typography

I observed users using the Hudl app and changed the typography to make the app more accessible.

Design Details: Mobile Dropdown

On when "best practices" should be understood within the context of your target users.

Collection of code snippets

View snippets →

Talks & Workshops I've given

User Interviews 101 Workshop →

Choosing Prototype Fidelity →

Intro to CSS Workshop →

Giving Feedback Talk →

Product Design Process

1

Understand and align on goals

Methods:

Understand business, product, technical goals
Stakeholder map exercise
Risks and mitigations exercise

2

User research

Methods:

Exploratory interviews
Proto-personas
Day-in-the-life / user scenarios

3

Brainstorm how to solve the user’s needs

Methods:

Design studio
Create wireframes and prototypes

4

Validate whether solution concepts meet users' needs

Methods:

Low-fidelity UI
Test prototypes and get user feedback

5

Identify MVP to start building product

Methods:

High-fidelity UI
Beta release plans
Assumptions tracker

6

Build and release product iteratively

Methods:

Continue to meet with users
Increase design fidelity by creating a style guide

Strive for quality

Product designers should pore over each detail and ensure that the team strives for high quality design work.

User Centered Design

Product designers should be in close contact with users and advocate for their needs to ensure that valuable software is being built.

Build the right thing

Features should be built incrementally and released early and often to ensure that product assumptions are being validated by actual users.

Continuous Improvement

Product teams should apply tight feedback loops not only to the products they work on, but also towards improving their teams.